PRIVACY POLICY

At Happy Building, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. It also outlines your rights and how the law protects you.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Happy Building
12 Station Way, Cheam, SM3 8SW, United Kingdom
Website: www.happybuilding.co.uk
Email: office@happybuilding.co.uk
Phone: +44 (0) 20 7118 0035

2. The Data We Collect

We collect the following types of personal information:

Personal Data for enquiries and customers only

  • Full name

  • Email address

  • Phone number

  • Address (including city, postcode, county)

Usage Data

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information (e.g. mobile type, OS, browser)

Cookies & Tracking Data We use cookies and similar technologies to enhance your experience. These include:

  • Essential cookies (for security and access)

  • Functionality cookies (remembering preferences)

  • Analytics cookies (to improve performance)

You can manage cookie preferences in your browser settings or by using the cookie banner on our website.

3. How We Use Your Data

We use your personal data to:

  • Provide and improve our services

  • Manage your user account

  • Process payments or contracts

  • Communicate with you (e.g. updates, support)

  • Send marketing information (if you opt-in)

  • Respond to your inquiries or feedback

  • Ensure site security and prevent fraud

We may also use your data for business analysis, service improvements, or legal compliance.

4. Legal Basis for Processing

Under UK data protection laws (UK GDPR), we rely on the following legal grounds:

  • Consent: When you’ve given us clear permission

  • Contract: When processing is necessary for a contract with you

  • Legal Obligation: To comply with the law

  • Legitimate Interests: When processing benefits our business and doesn’t override your rights

5. Who We Share Your Data With

We may share your information with:

  • Service providers who help us operate the website or deliver services

  • Business partners (with your permission)

  • Affiliates and group companies (bound by this Privacy Policy)

  • Authorities if legally required (e.g. police, courts)

  • Other parties in case of a business sale or merger

We never sell your personal information.

6. International Data Transfers

Sometimes, your data may be stored or processed outside the UK. We ensure such transfers are protected by:

  • UK-approved adequacy regulations

  • Data protection contracts or safeguards

7. How Long We Keep Your Data

We keep your data only as long as necessary:

  • For the purposes we collected it

  • To comply with legal or regulatory obligations

  • To resolve disputes and enforce agreements

Usage data may be kept longer for analytics or security, unless you ask us to delete it.

8. Your Data Protection Rights

You have rights under UK GDPR, including:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Delete your data (in certain circumstances)

  • Object to processing based on legitimate interests

  • Restrict how we use your data

  • Portability of your data to another service

  • Withdraw consent at any time (for processing based on consent)

To exercise your rights, email us at office@happybuilding.co.uk

9. Your Right to Complain

If you are unhappy with how we handle your data, please contact us. You also have the right to complain to the UK’s data protection authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

10. Children’s Privacy

Our services are not intended for anyone under 18. We do not knowingly collect data from children. If you believe your child has provided us personal information, please contact us and we will delete it.

11. Links to Other Websites

Our website may link to external websites. We are not responsible for their privacy practices. We recommend reading their privacy policies before giving them your data.

12. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will:

  • Post the new version on this page

  • Notify you by email or with a prominent notice (if significant changes)

Please review this policy regularly to stay informed.

Thank you for trusting Happy Building with your personal data.

If you have any questions, don’t hesitate to contact us. 

Company number 08073225

Registered in England and Wales
VAT Number GB 
220403962